Global Privacy Policy
Last updated January 26, 2025
1. Introduction
At OnlineTranslation AI (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us while using our online translation services. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with applicable global privacy laws, including the GDPR, CCPA, and other relevant regulations.
2. Information We Collect
- Personal Information: When you use our services, we may collect personal data such as your name, email address, payment information, and account credentials.
- Translation Data: We collect text, documents, or other materials that you submit for translation. We do not share or use this content for purposes other than providing translation services.
- Usage Data: We gather information about your interactions with our platform, including IP addresses, device information, browser type, location, and browsing behaviour on our website.
- Cookies: We use cookies and similar technologies to enhance your experience, analyse site traffic, and personalize content.
3. How We Use Your Information
- To provide and improve our translation services.
- To process your orders, manage payments, and provide customer support.
- To communicate with you about your account, updates, new features, and promotions.
- To analyse trends and usage patterns to enhance the platform’s performance.
- To comply with legal obligations and protect against fraud or misuse.
4. Sharing Your Information
We value your privacy and do not sell or rent your personal information. We may share your data with trusted third-party service providers who help us run the platform, such as payment processors, cloud hosting providers, and translation technology partners. These providers are required to protect your information and use it only for the purposes for which it was shared.
5. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Access: Request a copy of your personal information.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your personal data.
- Objection or Restriction: Object to or restrict the processing of your data.
- Data Portability: Request to transfer your personal data to another service provider.
- Consent Withdrawal: If you’ve given consent for data processing, you can withdraw it at any time.
- Complaint: Lodge a complaint with a data protection authority in your jurisdiction.
6. Security
We implement industry-standard security measures to safeguard your personal information and translation content. These include encryption, firewalls, and secure storage methods.
7. International Data Transfers
As an international platform, your personal data and translation content may be transferred to and processed in countries outside your home country. We ensure that appropriate safeguards are in place to protect your data during these transfers, in accordance with applicable data protection laws.
8. Retention of Data
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Once it is no longer needed, we will securely delete or anonymize your data.
9. Updates to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at: [email protected]
